Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is received.
Shipping Time
Estimated delivery times:
- Europe: 5–12 business days
- United Kingdom: 5–12 business days
- United States: 7–15 business days
- Rest of the World: 7–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Customs & Import Fees
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Contact
For any shipping-related questions, please contact us at:helpknootie@gmail.com